STOCKHOLM (AP) – Sweden-based online fashion retailer Bootz AB said . Thursday it has blocked 42,000 customers from returning many of the items . They bought, calling their actions too costly for the company and the environment.
Ask Kirkeskov Rees, a spokesman for the multi-brand e-commerce webstore . That sells clothes and beauty products online, said customers. Where blocked have returned items because they didn’t fit or they regretted the buy. Fashion
He said these customers “exploit the high service levels of free shipping and returns at . The expense of our business, other customers and the environment.”
In an email to The Associated Press, he said they represented less than 2% of “Budget’s more . Than 3 million customers” but about 25% of total return volume.
“By pausing these accounts and reducing unnecessary returns. Boozt saved around 791 tonnes of CO2 in 2022 which eliminated. the need for around 600 delivery trucks a year,” he said.
The e-commerce company is listed on NASDAQ and has more than 1,200 employees. Boozt AB operates in several European countries.
STOCKHOLM (AP) – Sweden-based online fashion retailer Bootz AB said . Thursday it has blocked 42,000 customers from returning many of the items . They bought, calling their actions too costly for the company and the environment.
Ask Kirkeskov Rees, a spokesman for the multi-brand e-commerce webstore . That sells clothes and beauty products online, said customers. Where blocked have returned items because they didn’t fit or they regretted the buy. Fashion
He said these customers “exploit the high service levels of free shipping and returns at . The expense of our business, other customers and the environment.”
